The staff were incredible and helpful, especially

with local food recommendations. The room was comfortable, but the bed was slightly lopsided. The restaurant downstairs offered a great variety of food selections, and the Wi-Fi was top-notch. Overall, a pleasant stay despite a few minor issues.

Staff was friendly and welcoming throughout my stay.

I encountered multiple issues during my stay that left me frustrated. Additionally, the air conditioning was ineffective, leading to an uncomfortable experience, and I was subjected to loud noise from a nearby store until late evening. When I requested a late checkout, I was shocked to be charged for two full nights, which felt utterly unreasonable given my overall experience.

A warm welcome awaits you

Arriving at the hotel felt like being embraced by family, especially after a long flight. The friendly staff made ensuring we were comfortable their top priority.

I had a fantastic time! The breakfast buffet offered a great variety, and having a gym on-site was a huge plus. Room service was quick, and the room was spacious and clean.

we loved our stay at 2000 hotel downtown. the deluxe king room was clean and spacious, making us feel right at home. the location was perfect for exploring, and we enjoyed long walks around the area. the staff was incredibly helpful, especially the reception team who suggested great local spots, and the airport shuttle drivers gave us a mini tour as well.

do recommend

Great Stay with Friendly Staff!

I had a pleasant two-night stay in a Deluxe King Room. The rooftop restaurant was a touch different than expected but the meals were enjoyable. Staff were genuinely attentive, providing local tips. Don't miss using the free shuttle service for convenience!

We had fun visiting the playground area, and the staff was amazing at helping us explore Kigali. Always friendly and eager to assist, they recommended excellent local cab services, which made our transportation around the city seamless and stress-free.

In my wife’s opinion, the hotel could use more modern family-friendly furniture.

I thoroughly enjoyed the spacious and well-maintained Deluxe King Room. The hotel's decor features warm colors and thoughtful touches, creating a cozy environment. The helpful staff ensured my comfort during my stay, making it feel welcoming for seniors.

Improve signage for easier navigation for seniors.

It was just a great fit for a short visit in Kigali with good price value. The breakfast buffet had a wide range of tasty options that I really enjoyed. Make sure to check out the rooftop restaurant for amazing views.

My stay at 2000 Hotel Downtown in Kigali was delightful. The Deluxe King Room offered stunning city views and plenty of space. Breakfast featured a wide array of delicious options. While the shower had minor leaks, the attentive staff made this a memorable experience.

The Deluxe King Room was spacious and clean. Breakfast had great choices. Getting lost was a hassle due to confusing signage. Kids loved the playground. Overall, a solid stay.

would consider staying here again

The deluxe king room was spacious with hardwood floors and a flat-screen TV. Hot water was prompt, and toiletries like shampoo and shower caps were provided. Breakfast had fresh fruit, pastries, and hearty dishes. The friendly staff, especially Nancy and Claude, made it feel welcoming. The view of the city from the upper floors was nice too.

The spacious layout of the room provided a comfortable stay, complemented by superb service from the staff, particularly Miss Claire and Mr Donath, who were incredibly helpful. Breakfast offered a delightful spread, especially the fruit juices that stood out. However, the room's layout felt odd, which was distracting, and the distance from the elevator was inconvenient at times.